Hanoi makes strong progress in public administration reform
Taking public services to online platforms has been widely carried out among departments and districts to enhance public satisfaction.
Taking public services to online platforms has been widely carried out among departments and districts to enhance public satisfaction.
Over 1,000 administrative procedures, 3,893 out of 6,191 business conditions and 6,776 out of 9,926 categories of goods subject to specialized inspection have been simplified or removed in four years.
An e-government evaluation system will be launched in July 2020.
Administrative reform has been a breakthrough for Hanoi in fulfilling socio-economic development targets.
At present, Hanoi is operating a public service portal to better process administrative procedures, with 54 million documents handled since 2016, of which 99% were on time.