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Mar 18, 2016 / 15:45

Boosting the use of e-commerce tools

A seminar to discuss the applying support tools for online exports, especially among small and medium-sized enterprises was organised in Hanoi on March 16.

The event was co-chaired by the world’s e-commerce giant Alibaba and the OSB investment and technology company.
According to Vietnam E-commerce and Information Technology Agency under the Ministry of Industry and Trade, up to 73% of enterprises said e-commerce brings great benefits and the rate of conflicts arising from e-contracts is as low as 8%.
An official of the angency said only 8% of firms reach deals on e-trading platforms and 3% of those make transactions on their own or partners’ websites.

 
Photo for illustration
Photo for illustration
Meanwhile, about 74% meet face-to-face and 65% deal with their partners through emails or correspondences.
The Vietnam E-commerce and Information Technology Agency has launched an e-commerce portal, specially designed for domestic firms, providing information on the market for each goods’ category, Vietnamese trade offices in other countries, as well as information about merchants and product authentication.
Speaking at the event, Vietnamese Market Director of Alibaba.com Tran Xuan Thuy said in order to facilitate exports via online channels, merchants must provide quality certificates and product details including prices, payment and shipping processes.
Vietnam's exports are expected to have great opportunities in this year when several free trade agreements take effect, including those between Vietnam and the European Union, and between Vietnam and the Republic of Korea.
Exporters are also expected to switch to the online environment to optimise trade.