14TH NATIONAL CONGRESS OF THE COMMUNIST PARTY OF VIETNAM
Log in
Hanoi

Hanoi's transport authority issues virtual tickets

Hanoi aims to make public transport more convenient by introducing a virtual bus ticket on a smartphone.

Hanoi's Public Transport Management Center (TRAMOC) has introduced a virtual ticket to make public transport travel easier.

Public transport authorities launch a virtual ticketing system on April 2. Photo: Pham Cong/The Hanoi Times

The move will improve the convenience of public transport, said TRAMOC director Thai Ho Phuong at the launch ceremony on  April 2.

With the new solution, developed by a joint venture between VPBank and Asim Telecom, Hanoi has taken another step towards building a smart transport network through digital transformation, he said.

According to the official, each passenger will have an electronic account managed on their smartphone, integrated with personal information for authentication like a physical travel pass, to prevent fare evasion, guarantee the interest of all passengers and avoid loss of revenue for companies.

The virtual ticket also helps bus companies avoid the unnecessary costs of producing and printing physical tickets. Passengers no longer need to go to the ticket office and can easily track their travel history.

It is expected to reduce the workload of local authorities in managing buses and fares, contribute to the city's digitalization and improve bus companies' corporate governance.

According to Dao Viet Long, deputy director of the city's Department of Transport, the launch of the virtual bus ticket is a major step forward for the city's public transport sector and will facilitate connectivity with the metro through the metro-bus e-ticketing system introduced earlier, he added.

Hanoi is working hard to increase the number of passengers using mass transit networks, such as the metro and buses, to reduce the number of individual vehicles and improve the local transport system, Long said.

The Hanoi government official urged TRAMOC and its partner to continue working with the media to disseminate the positive effects of the virtual bus ticketing system to the general public.

TRAMOC and local bus companies will find a way to ensure the interoperability of a wide range of existing smart transport applications, such as BusMap and Bus Finder, to create a smart public transport ecosystem for people. "Other priorities include the development of cybersecurity measures," he said.

Hanoi now has a total of around 150 bus routes, including two city tours. In 2023, the number of bus passengers in Hanoi increased by 35% year-on-year to 227.6 million, accounting for nearly 60% of the city's public transport network load.

Meanwhile, the Cat Linh-Ha Dong metro line has served a cumulative 20 million passengers since its inauguration in early December 2021. The line is Hanoi's first metro.

As part of the capital's development plan, Hanoi will build 13 more metro lines. At present, the Nhon-Hanoi Station line is nearing completion and test runs are underway.

Reactions:
Share:
Trending
Most Viewed
Related news
Vietnamese families blend Tet travel trends with enduring traditions

Vietnamese families blend Tet travel trends with enduring traditions

More young Vietnamese families choose travel over staying home during the Lunar New Year holiday, seeking fresh experiences while keeping core traditions intact.

Hanoi Party Chief backs Hoa Lac Hi-tech Park as strategic tech hub

Hanoi Party Chief backs Hoa Lac Hi-tech Park as strategic tech hub

The vision is for Hoa Lac to become a growth pole for Hanoi, driving innovation and high-tech development while advancing sustainable growth across the wider Capital Region.

Riding into history: Hanoi youth rediscover heritage on horseback

Riding into history: Hanoi youth rediscover heritage on horseback

From lakeside parks to riverbank meadows, horseback riding in Hanoi is evolving into a cultural movement that blends sport, wellness and a renewed connection to Vietnam’s past.

Revised Capital Law draft heads to National Assembly this week

Revised Capital Law draft heads to National Assembly this week

Hanoi is determined to finalize and submit the amended Capital Law draft to the National Assembly on schedule this week, pledging to fully incorporate lawmakers’ feedback and ensure the bill meets requirements for both legal rigor and long-term implementation.

Hanoi moves to set up innovation hub

Hanoi moves to set up innovation hub

The launch is expected to drive Hanoi to become a leading national hub for science, technology and innovation and to strengthen its regional position in the knowledge-based economy.

Prime Minister urges faster progress on Hanoi’s second metro line

Prime Minister urges faster progress on Hanoi’s second metro line

The Nhon-Hanoi Station urban railway project, the second of its kind in the capital city, needs to be accelerated while ensuring quality, safety and compliance with technical, aesthetic and environmental standards.

Traffic deaths decline nationwide during nine-day 2026 Tet holiday

Traffic deaths decline nationwide during nine-day 2026 Tet holiday

Vietnam reports a sharp drop in traffic accidents and deaths during 2026 Tet even as expressway traffic rises, while Hanoi intensifies enforcement against alcohol-related violations over the holiday period.

Huong Pagoda festival blends heritage, technology and serene pilgrimages

Huong Pagoda festival blends heritage, technology and serene pilgrimages

Set amid limestone peaks and sacred caves, the 2026 Huong Pagoda Festival opens with renewed order and digital upgrades, inviting pilgrims and travelers to experience one of northern Vietnam’s most revered spiritual journeys in a setting that balances tradition, tranquility and modern management.