Public satisfaction for performance of administrative units at 85%: Survey
The public wants more simplified administrative procedures and a shorter processing time.
The public wants more simplified administrative procedures and a shorter processing time.
Taking public services to online platforms has been widely carried out among departments and districts to enhance public satisfaction.
The satisfaction of enterprises and citizens is the gauge of Hanoi’s governance.
The growth rate, however, remains among the highest nationwide and is significantly higher than the national growth average of 1.81% during the period.