Hanoi takes on administrative reform online
This year, Hanoi aims to keep the satisfaction rate of people, organizations, and businesses on public administration services at a minimum of 85%.
Procedures
Hanoi eyes public satisfaction rate on public services by 95% in 2025
The city strives to simplify an additional 20% of obsolete administrative procedures while calling for all localities to maintain the 100% of administrative applications being processed on time.
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