14TH NATIONAL CONGRESS OF THE COMMUNIST PARTY OF VIETNAM
Log in
Business

Vietnam e-commerce market may lose US$2.6 billion on Covid-19

During the first four months of 2020, 57% of firms operating in the e-commerce market reported a 30% year-on-year decline in revenue.

In case the Covid-19 pandemic continues to pose major risks to the economy in the final quarter of 2020, Vietnam’s e-commerce market could be severely impacted, seeing a revenue loss of US$2.6 billion from the previous estimate to US$11 billion this year, according to a report from the Ministry of Industry and Trade (MoIT).

 Vietnam's e-commerce is predicted to generate revenue of US$11 billion this year. 

Such a figure would indicate a revenue growth rate of 13% year-on-year, stated the MoIT.

In a more positive scenario, the MoIT expected revenue from e-commerce activities to expand by 20% year-on-year in the fourth quarter, resulting in a combined revenue of US$12 billion for 2020.

In 2019, revenue from online sales of business-to-consumer e-commerce, known as B2C e-commerce, stood at US$10.08 billion, accounting for 4.9% of total goods retail sales and services revenue, while the rate of the population shopping online reached 42%.

This led to the e-commerce revenue projection of US$13.6 billion in 2020. However, the Covid-19 pandemic has dealt a major blow to the forecast. During the first four months of 2020, 57% of firms operating in the e-commerce market saw their revenue grow less than 30% year-on-year while 24% reported an increase of at least 51% in revenue.

Revenue growth in e-commerce in the January – June period was estimated to decrease by 6 percentage points year-on-year, despite a 25% surge in the number of transactions.

In May, the government released a national plan for the development of e-commerce by 2025, which targets revenue from B2C e-commerce to reach US$35 billion, or a growth rate of 25% per annum and to account for 10% of total goods retail sales and service revenue.

Meanwhile, the government expects the rate of population using related services, including non-cash payment services, at 50%, and through intermediary payment services at 80%, along with 55% of the population to shop online with an average spending of US$600 annually by that time.

Notably, Hanoi and Ho Chi Minh City would make up half of e-commerce revenues in the next five years.

Reactions:
Share:
Trending
Most Viewed
Related news
Vietnam Airlines posts record 2025 revenue as international travel fuels profit growth

Vietnam Airlines posts record 2025 revenue as international travel fuels profit growth

Vietnam Airlines reported the highest financial results in 2025, driven by rising international travel and operational efficiency, while outlining ambitious passenger and capacity expansion targets for 2026 amid continued recovery in the regional aviation market.

Hanoi poised to lead low-altitude space economy

Hanoi poised to lead low-altitude space economy

The low-altitude economy is not a distant vision but a reality already taking shape, bringing a rare opportunity for Hanoi to lead the next phase of urban technological transformation.

Vietnam, US to continue reciprocal tariff talks next week

Vietnam, US to continue reciprocal tariff talks next week

Vietnam has reaffirmed its willingness to facilitate greater access for US goods and companies as Hanoi and Washington prepare to hold the sixth round of negotiations on reciprocal tariffs.

Viettel Money added to national public service portal, expanding cashless government payments

Viettel Money added to national public service portal, expanding cashless government payments

Vietnam is expanding cashless public services as Viettel Money joins the National Public Service Portal, helping streamline administrative processing for both citizens and government agencies nationwide.

Vietnam’s online food delivery market jumps 19% in 2025 as duopoly tightens grip

Vietnam’s online food delivery market jumps 19% in 2025 as duopoly tightens grip

Rapid urbanization and app-based lifestyles are reshaping how Vietnamese consumers order meals, with food delivery platforms expanding quickly in 2025 amid rising competition, service innovation and growing reliance on digital channels for everyday dining across major cities.

Four competitive pillars shape HCMC-based international financial center vision

Four competitive pillars shape HCMC-based international financial center vision

Currently ranked 95th out of 120 cities in the Global Financial Centres Index, Ho Chi Minh City aims to reach the top 75 by 2035 and the top 50 by 2045.

FPT opens advanced chip testing plant, deepening Vietnam’s role in global semiconductor chains

FPT opens advanced chip testing plant, deepening Vietnam’s role in global semiconductor chains

FPT has announced the establishment of an advanced semiconductor testing and packaging plant in the northern province of Bac Ninh, expected to begin operations this year, marking a significant step toward completing Vietnam’s semiconductor value chain.

Japanese food companies step up focus on Vietnam market

Japanese food companies step up focus on Vietnam market

As Vietnam’s income levels rise, consumer demand has gradually shifted toward higher-quality and more diverse food products.