14TH NATIONAL CONGRESS OF THE COMMUNIST PARTY OF VIETNAM

Manulife Vietnam launches innovative new personal virtual assistant for agents

Jul 22, 2021 / 11:38 AM

MaxX D is set to revolutionize how Manulife Vietnam’s 57,000 agents work by enhancing their productivity and the customer experience.

Manulife Vietnam continues to pioneer the transformation of the life insurance industry with the launch of its new MaxX D mobile application, offering an all-in-one digital solution that acts as a personal virtual assistant for agents.

MaxX D will offer agents business data together with features such as target setting, activities planning, and tracking. Photo: the courtesy of Manulife

Designed to empower agents to manage their daily activities, MaxX D is set to revolutionize how Manulife Vietnam’s 57,000 agents work by enhancing their productivity and the customer experience.

Considered more than just an app, this digital solution will offer agents business data together with features such as target setting, activities planning, and tracking, sales and recruitment funnels, hierarchy, and performance analytics, all in a user-friendly interface.

Manulife Vietnam’s Chief Agency Officer, Robert Trieu, said the app highlighted the benefits that technology adoption can bring to an organization.

“Manulife Vietnam’s continuous commitment to the professionalism of our agents and the digital transformation of the industry sits at the heart of our new MaxX D mobile application,” said Robert.

“For me MaxX D is essential to delivering the right service and experience to customers, supporting the efficient organization of agent activities, and raising the bar in terms of professionalism.”

“By helping optimize their time, MaxX D will enable our agents to channel more energy towards building networks, meeting more potential customers, creating more impactful interactions and experiences, and ultimately protecting more people.”

MaxX D forms part of Manulife Vietnam’s ongoing digital transformation program that began back in 2017, with the aim of improving both the customer and distribution experience.

As Manulife Vietnam continues to develop and empower a new type of digital agent, the addition of MaxX D is set to complement the insurer’s other pioneering distribution solution ePOS.

Integrated into Manulife Vietnam’s advanced digital ecosystem that includes solutions such as eClaims and ManulifeMOVE, the MaxX D app offers agents a frictionless working experience and delivers support based on the customer journey.

Similar to Manulife Vietnam’s other digital solutions which are all about the user experience, efficiency, and simplicity, MaxX D also symbolizes the Company’s push towards a paperless service.

The MaxX D app is now available for Manulife Vietnam agents to download via the App Store and Google Play.

Over 7,000 runners compete at the 6th Manulife Da Nang International Marathon

13 Aug, 08:12

Two Vietnamese athletes won the first and second places at the women’s full marathon (42km).

Vietnam to tax crypto asset transfers at 0.1%

This approach mirrors the current tax calculation applied to securities transactions.

05 Feb, 04:53 PM

Hanoi craft exhibition showcases Tet goods as shopping demand rises

Featuring 100 booths, the exhibition brings together artisans and businesses from Hanoi and neighboring provinces, presenting handicrafts, gifts, decorations and specialty foods, while promoting craft villages and stimulating consumption ahead of the 2026 New Year.

05 Feb, 01:14 PM

Vietnam establishes support body for International Financial Center Council

Beyond internal coordination, the support body undertakes international cooperation, information and communication activities.

05 Feb, 01:04 PM

Hanoi draws US$102 million in foreign direct investment during January

Strong investor activity continued in the capital at the start of the year, as a mix of new projects, capital adjustments and share acquisitions helped reinforce Hanoi’s role in sustaining Vietnam’s positive foreign investment trend.

04 Feb, 10:22 PM

Vietnam pushes rural e-commerce expansion to narrow digital divide nationwide

As Vietnam’s e-commerce market accelerates, attention is shifting toward how national policies and platform-led initiatives can help smaller localities overcome structural barriers, bringing digital trade opportunities to mountainous, border and rural communities.

04 Feb, 09:22 PM