Administrative Procedures

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Hanoi will put the information system to manage administrative procedures into operation by the end of 2022.

More cities/provinces are now focusing on the quality and effectiveness of policy implementation, instead of issuing new ones.

During this period, civil servants providing "one-stop-shop" service have quickly adapted to the new situation.

Government agencies are requested to finalize plans to simplify and remove cumbersome business regulations via consulting with enterprises and associations before May 30.

Hanoi strives to provide 100% of the administrative procedures online, which can be done on different devices, including mobile phones.

Higher quality in newly promulgated legal documents and laws in terms of practicality and feasibility are reasons for a significant less number of circulars issued at ministerial-level agencies in 2020.

Government agencies continue to tighten procedures of issuing new legal documents related to business conditions, administrative procedures and specialized inspection to create a favorable and transparent business environment.

Delay in administrative reform is proving to be a bottleneck for economic development, said Chairman of the Vietnam Chamber of Commerce and Industry Vu Tien Loc.