The 2024 evaluation of 63 provincial e-service portals (PESPs) was jointly released on August 21 by the United Nations Development Programme (UNDP) in Vietnam and the Institute for Policy Studies and Media Development (IPS).
Hanoi plans to optimize online public services and encourage using specialized databases alongside the national demographic database to benefit businesses and individuals.
Government departments and agencies constantly welcome research and suggestions for administrative reform to help people and organizations save time and money.
The city is investing in synchronized information technology infrastructure for management, fueling its digital environment.
Read the News in Brief section of The Hanoi Times to find out more about the country.
The awards will be presented by October 10, 2024.
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Hanoi expects to improve its performance in the Public Administration Reform Index (Par Index) and the Satisfaction Index of Public Administration Services (SIPAS) in 2022.