14TH NATIONAL CONGRESS OF THE COMMUNIST PARTY OF VIETNAM
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Econ

Vietnam’s fintech market value to hit $7.8 billion in 2020

Value of Vietnam’s financial technology (fintech) market is estimated to soar to US$7.8 billion in 2020 from last year’s $4.4 billion thanks to rising bank penetration.

It was forecast under Solidiance’s latest white paper titled “​Disruption by fintech: Transforming Vietnam’s Financial Services Ecosystem”, which explores key drivers and current trends of fintech adoption in Vietnam, the key barriers and the future outlook of the market.
 
The government aims to reduce cash transactions to 10 percent in 2020
The government aims to reduce cash transactions to 10 percent in 2020
According to the corporate strategy consulting firm’s report, as Vietnam aims to move towards a cashless society, the government aims to reduce cash transactions to 10 percent and increase bank accounts within the population by 70 percent in 2020.
Although bank penetration in Vietnam is consistently growing, it still trails other Southeast Asian nations in the region. The number of people with bank accounts in Vietnam was only 59 percent in 2017 while Thailand and Malaysia's numbers were 86 percent and 92 percent respectively in the same year. 
However, Vietnam is catching up with its neighboring countries as increasing internet and smartphone penetration, improvements in telecommunication infrastructure (3G & 4G), and growing income levels from the middle-class have significantly given rise to opportunities in the country’s fintech space.
Among the three different fintech product segments, which are digital payment, personal finance, and corporate finance, digital payment leads the fintech service market share at 89 percent. However, personal and corporate finance is expected to grow at a faster rate through 2025.
Vietnam’s burgeoning e-commerce sector with its growing order value has further promoted intermediary payment platforms and digital payment services. Currently, there are around 35.4 million online shopping users and it is expected to quickly rise to about 42 million, accounting for 42.5 percent of the projected population by 2021. The average spending of $62 online will grow to $96 by 2021 and cash on delivery, the major means of payment, is expected to be replaced by digital payments and other modern payment methods bringing ample opportunities for fintech firms to tap into.
Although fintech has garnered considerable market attraction, barriers still persist. Challenges including lack of regulatory clarity, capital limitation, management knowledge constraints, and trust issues must be observed in Vietnam’s financial services industry.
The report shows that at present, the National Payment Corporation of Vietnam (NAPAS) is the sole payment service provider for fintech and e-commerce innovation in Vietnam while Peer-to-Peer lending platforms are growing but only banks and credit institutions in the country are legally permitted to operate in the lending business
Besides, many local fintech companies are largely lacking capital to implement their business plans. Operational and management capabilities are hindered by knowledge constraints, especially for fintech start-ups.
Building a strong reputation around an unknown brand like a start-up can take a while besides needing significant investment, time and energy. 
The government plays a crucial role in facilitating a conducive environment for fintech to flourish. The FinTech Steering Committee, which was established in March 2017, advises the government on the development of the financial services ecosystem, including a legal framework to ensure market growth. Government associations such as the National Technology Innovation Fund (NATIF) and other accelerators and incubators have also made the effort to address current difficulties in order to support and promote Vietnam as a tech-hub in the region by providing valuable opportunities for start-ups in R&D, capital, and professional expertise.
With a large potential tech-savvy user base, an active start-up and investment community, increasingly supportive regulatory framework, and a robust enabling environment, fintech applications will further penetrate Vietnam’s financial ecosystem and establish themselves as key go-to services across digital payment, personal finance, and corporate finance solutions.
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