Accordingly, assignments, process, responsibility and work efficiency must be pointed out; one focal point is specified for each task.
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The inspection sessions can be scheduled or unscheduled, and are implemented according to instruction of the Municipal Party Committee, People's Committee, or report as well as complaints and denunciations of individuals and organizations. It focuses on following issues:
Performing the tasks given by Municipal Party Committee and People’s Committee in accordance with Ha Noi’s theme of the year “Year to improve working efficiency and effectiveness of the political system”;
Implementing civil servants’ and employees’ duties and rights when they perform their tasks; supplement and fulfillment of legal documents, sets of administrative procedures, working process and regulations of agencies and units according to their assigned functions and tasks;
Implementing regulations on receiving and handling public services and administrative procedures for organizations and individuals. Special attention is paid to checking the settlement of administrative dossiers submitted by organizations and individuals under the One Stop Shop and Inter-level One Stop Shop mechanism, and implementation of regulations on receiving citizens in the units and agencies.
Compliance with rules and regulations of the agencies and units; implementation of codes of conducts among civil servants in Hanoi state agencies.
