As of present, 99.81% enterprises have declared tax online and 98.71% enterprises registered for online tax payment. In order to fulfill the objectives of the government, tax agencies have expanded public online services to support tax payer such as: online receiving and disclosing information with regard to finalizing tax documents, supporting enterprises using e-bill, particularly, tax agencies have focused on expanding new services, with an aim to help tax payers fulfilling their obligation with regard to tax payment and administrative procedures.
Tax payers will not have to come to tax agencies with new services such as online tax declaration and online tax payment.
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In addition to benefits from the online tax finalization, there remains shortcomings as some tax payers have not provided their bank accounts number accurately when requesting tax refund. As such, this has led to the request no accepted to the system of the tax agencies. On the other hand, in situation when supporting documents attached in large volumes, tax payers have to submit multiple times due to the limitation of the online tax finalization system.
To solve this issue, tax agencies have put up effort in promoting and instructing tax payers, as well as to upgrade the IT system. With regard to e-bill, as this is the first time e-bill to be applied in Vietnam, the General Department of Taxation has implemented on a pilot basis with leading companies in fields of telecommunication, electricity and airways, such as Vietnam Electricity (EVN), Vietnam Airways (VNA), Vietnam Post and Telecommunications Group VNPT.
As of present, enterprises taking part in pilot implementation have responded positively, in which brings practical benefits with regard to time and expenses for enterprises and improving competitiveness. The report of the General Department of Taxation also showed that, until present, Vietnam has approx. 2,700 enterprises implementing e-bill with the number up to 400 million of e-bill.
Basically, all provinces and cities have enterprises using e-bills, however, the majority is in two major cities Hanoi and Ho Chi Minh. Enterprises using e-bills often operate in fields such as commerce, service with developed IT infrastructure. According to General Department of Taxation evaluation, through the process of implementing e-bill, it is easy to see the benefits of this kind of bill to buyers, sellers and tax agencies, as well as other administrative agencies. As such, its efficiency can spread to the society. The use of e-bill will increase efficiency in tax management and save time & cost for society, as well as to help tax agencies in developing database for bills; enterprises can save expenses in compared with using paper bill; more convenient for customers when they can check right away on the system of Tax agencies information of the bill declared by seller, as well as information provided to buyers.
