Techcombank applies modern technology to enhance operations

The Hanoitimes - By signing a partnership agreement in Hanoi o­n May 11, Techcombank has selected Experian, a global information services company, to provide customer credit risk, analytics and services to support its growing customer portfolio.

Techcombank will use Experian’s application process and decision system to provide a robust platform. It can validate consumer credit applications from multiple channels, enriches application data then building and providing the most appropriate offer for each customer. So, the bank will gain insights from its vast customer database to improve business decisions processing and raise the quality of consumer credits.

The UK-based Company is dedicated to support Techcombank using the powerful combination of analytical expertise, technology and consultancy to deliver an innovative and flexible system, thus the bank will maintain compliance with the risk framework guidelines issued by the State Bank of Vietnam.

“Techcombank has a strong focus o­n technology investment to drive us to become a leading bank with international quality. Application of Experian’s credit management system will enable us to make more informed strategic decisions, optimize banking operations and accelerate our growth in the retail banking sector. These services will give Techcombank a competitive edge in providing better and faster customer services in the fast-growing Vietnam market”, said Mr Nguyen Duc Vinh, Chief Executive Officer of Techcombank.

Founded by John Peace in 1980 in Nottingham City (East Midlands region of the UK), Experian has successfully deployed over 1,500 robust decision-making analytics systems for origination, customer management, debt management and fraud prevention globally. It also operates in 16 consumer credit bureaus, maintaining information o­n over 500 million consumers and around 40 million businesses across the world.