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May 27, 2024 / 21:39

Techcombank wins awards for excellence from The Asian Banker

The Vietnamese bank earns a string of awards from the prestigious financial platform.

At the Asian Banker Awards ceremony in Hong Kong (China) on May 23, Techcombank picked up awards for Best Transaction Bank, Best Cash Management Bank, Best Cloud Implementation, and Best Growth Strategy in Retail Banking. 

 Representatives from Tecombank receive the awards. Photos: Techcombank

Vietnam Technological and Commercial Joint Stock Bank (Techcombank) has won four prestigious awards from the leading financial publication The Asian Banker (TAB) in recognition of its outstanding achievements in transaction banking, the application of cloud-based technology, data and AI, and for its growth strategy in retail banking. 

Speaking at the ceremony, Phan Thanh Son, Deputy CEO and Chief Global Transaction Services Officer of Techcombank, said: "Techcombank being named the Best Transaction Bank in Vietnam for the second year in a row reflects our strong commitment to meeting the needs of our customers and our comprehensive suite of digital-led transaction banking offerings."

"In 2023, we helped our customers manage market volatility, expanded our merchant solutions and further digitized the customer journey to make transactions easier and more convenient for corporate and retail customers. Techcombank's vision is to Change Banking, Change Lives, and through our investments in digital, data and talent, coupled with our customer-centric strategy, we are making this vision a reality."

 Phan Thanh Son, Deputy CEO and Chief Global Transaction Services Officer at Techcombank (middle).

For the second year in a row, Techcombank won the top prize for Best Transaction Bank in Vietnam at TAB’s Transaction Finance Awards. This award recognized Techcombank’s excellence in transaction banking services and its comprehensive suite of innovative, digital-led offerings. These include Techcombank’s holistic end-to-end payment and collection solutions for merchant customers, Digital Bank Guarantees and new state-of-the-art tools for cash and treasury management for corporate clients, and market-leading credit card products for its retail customers. In 2023, Techcombank’s transaction banking revenue grew 16% and contributed around 17% to the bank’s total operating income.  

Techcombank’s outstanding cash and treasury management offerings were given special recognition by TAB through the award for Best Cash Management Bank in Vietnam at the Transaction Finance Awards. In 2023, Techcombank collaborated with Kyriba – a leading treasury solution provider – to design an integrated corporate treasury management solution called C-Cash. This includes a holistic treasury management platform, an in-depth treasury toolkit, and other value-added services. Techcombank also significantly enhanced its Certificate of Deposit Bao Loc (CDBL) “hero product”, a flexible, secure, and high-interest rate deposit solution that enables retail and corporate customers to achieve a return on surplus cash, while still accessing the cash when it is needed. 

Techcombank also won the award for Best Cloud-Based Implementation at the Financial Technology Innovation Awards in recognition of its pioneering ‘Data Lake’ initiative and new world-class, cloud-based Customer Relationship Management (CRM) platform. Techcombank’s bank-wide ‘data lake’ integrated with cloud-based data analytics capabilities and artificial intelligence has enhanced Techcombank’s understanding of customer needs and empowered the delivery of hyper-personalized customer experiences. Notably, the ‘data lake’ is linked to Techcombank’s CRM solution to provide a centralized 360˚ view of all customer information and their interactions with the bank to empower sales teams and relationship managers to deliver even better customer experiences. 

The bank also picked up the prize for Best Growth Strategy in the Excellence in Retail Financial Services Awards for its ‘WINLife’ ecosystem partnership with Masan. In 2023, Techcombank and Masan expanded the ‘WINLife’ ecosystem to over 3,600 stores nationwide and pioneered the deployment of T-Pay for convenient, one-touch payments. The WINLife ecosystem helped the bank acquire approximately one million new customers in 2023.

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