31st Sea Games - Vietnam 2021 Covid-19 Pandemic
Aug 14, 2020 / 16:52

Vietnamese consumers prioritize buying preventive, essential products

Covid-19 is prompting people to spend less money on entertainment or travel services.

Vietnamese people keep prioritizing anti-pandemic products as well as essential goods, instead of spending money on entertainment or travel services, VnExpress reported.

 Vietnamese shoppers prioritize buying preventive, essential products. Photo: Nhat Minh

Ngo Hoang Gia Khanh, vice president of Corporate Development at Tiki, said that in the last week of July, demand for face masks leaped 12 times and that of hand sanitizer nearly doubled compared to normal days on the e-commerce platform. Thermometer was also on the list of best-selling products.

Besides, spending on basic necessities also surged again. Data released by GrabMart app showed that the 10 best-selling product categories since July 24 included fresh products (vegetables, fresh meat and fish); snacks; milk; beverage; frozen products; personal care products (shampoo, shower gel); instant noodles; spices & cooking oil; breads and pastries; ready meals.

Nguyen Thai Hai Van, CEO of Grab Vietnam said that the average daily orders on GrabMart increased 10 times at the end of July compared to the end of April. Weekly two-digit growth remained stable, indicating that local consumers also prefer online shopping channels to avoid crowded places.

A report titled “Vietnamese lifestyle changes after Covid-19” in late June conducted by Q & Me, a market research service in Vietnam, found that at that time, the demand of online food delivery was normalized but the demand for eating out did not recover. People eat more at home to save costs.

“Nearly 80% of consumers are financially impacted due to less workload. They also show disbelief about the possibility of economic recovery in the next few months and become more conservative in spending,” the Q & Me report wrote.

The cautious spending trend is rising, as the pandemic has returned when Danang city reported locally-infected Covid-19 case in late July. 

ShopBack, a Singapore online shopping refund platform which runs a beta version in Vietnam since December 2019, noticed that the consumers are reticent in spending due to the pandemic. The platform is planned to be officially launched in August.

Jacky Ha, commercial director of ShopBack Vietnam, said he has observed steady growth in sales and up to now, the amount refunded to users in Vietnam has reached VND4 billion (US$172,382) with 800,000 users and more than 150 partners.