Public Online Services

Administrative reform is seen as a necessary step to improve the business environment and enhance enterprises’ competitiveness.

The city strives to simplify an additional 20% of obsolete administrative procedures while calling for all localities to maintain the 100% of administrative applications being processed on time.

Decrees on data privacy protection, e-authorization and verification are expected to be completed this year.

The implementation of the National Single Window helps save costs for enterprises for almost all procedures compared to the previous traditional approach.

FDI to Hanoi continues to rise while global investment activities shrink due to the growing impacts of the Covid-19 pandemic.

Administrative reform is among Hanoi’s three breakthrough policies to ensure socio-economic development and security in the 2015 – 2020 period, said Hanoi’s mayor Nguyen Duc Chung.

The government estimated these online services would support more than four million workers and businesses affected by the pandemic.