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Apr 11, 2018 / 11:16

Vietnam Airlines named among Asia’s most favorite airlines

Ha Phuong

With Singapore Airlines, Japan’s ANA (All Nippon Airways), Korean Air, Garuda Indonesia, Cathay Pacific, National flag carrier Vietnam Airlines has been named the Asia`s best airline in the Traveler’ Choice Major Airlines – Asia 2018.

Vietnam Airlines named among Asia’s most favorite airlines.
Vietnam Airlines named among Asia’s most favorite airlines.
Award winners were determined using an algorithm that took into account the quantity and quality of airline reviews and ratings submitted by travelers worldwide, over a 12-month period on TripAdvisor Flights. Airlines are rated on such categories as customer service, seats, sanitation, meals and drinks, check-in procedures, and entertainment facilities.
TripAdvisor airline reviews launched in July 2016, giving travellers a platform to share their candid feedback - both good and bad - about all major airlines around the globe. Along with submitting written feedback, customers can rate the carriers on legroom, seat comfort, customer service, value for money, cleanliness, check-in and boarding, food and beverage and in-flight entertainment.  
Vietnam Airlines have received more than 4,000 out of 900,000 reviews from TripAvisor users to 550 airlines around the world. Over the past 2 years, the national flag carrier has been awarded 4-star services by UK-based SkyTrax. In 2017, Vietnam Airrlines won the “World's Leading Cultural Airline” award by World Travel Awards.   
Vietnam Airlines announced its estimated 2017 revenue at VND88,400 billion (US$3.8 billion), some 23.5% increase year-on-year. Consequently, the airliner’s pre-tax profit is reported at VND2,800 billion (US$123 million), some 8.3% increase against 2016, said the company in a statement released.
During the period of 1995 – 2017, Vietnam Airlines carried 200 million passengers with total revenue of VND777 trillion (US$34 billion), average growth rate of 15.62% per year, pre-tax profit of VND18 trillion (US$789 million). Until now, Vietnam Airlines has contributed more than VND41 trillion (US$1,8 billion) to the state budget.

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