The United Nations (UN) scored Vietnam “High” in the Online Services Index (OSI) and E-Participation Index (EPI) (up from 0.5 points to 0.75 points), making the country move up one place to rank 88th among the 193 countries in the e-goverment development index.The continuous expansion and high quality of public services lead to more effective e-government in the Vietnam, according to a report recently released by the UN.
Vietnam came 99th in the 193 member states in the UN e-government development index in 2014. In 2016, the country climbed to the 89th position. The e-government development index (EGDI) 2018 was divided into four subgroups (Very-High, High, Middle, and Low). The UN report also highlights the global trend on developing e-government of higher level, studying the effects of technologies and digital advancement on public sector and human life.
Denmark, Australia and South Korea are currently leading countries in e-government development.
The EGDI is a weighted average of normalized scores on the three most important aspects of e-government namely the Online Service Index (OSI), the Telecommunication Infrastructure Index (TII), and the Human Capital Index (HCI). Among those, the OSI plays main role in improving the EGDI.
