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Hanoi Metro partners with ride-hailing providers for public transport convenience

The cooperation aims to improve traffic management and develop smart transportation services in Hanoi, contributing to the progress of urban railway lines in Vietnam.

Hanoi Railways Company Limited (Hanoi Metro) has signed cooperation agreements with Grab and Be Group to improve public transport and implement smart and sustainable transport solutions in the capital.

 The signing ceremony. Photos: giaothonghanoi.kinhtedothi.vn

At the signing ceremony on February 26, Khuat Viet Hung, Chairman of Hanoi Metro, said that revenue growth and market share are not the primary goals for the parties involved, but rather passenger satisfaction and the development of a green transportation system.

Alejandro Osorio, CEO of Grab Vietnam, said: "Through active communication efforts from both sides, we believe more residents will combine Hanoi Metro with GrabCar and GrabBike services in their mobility, making their trips more convenient and cost-effective."

Importantly, by seamlessly connecting Grab rides to metro stations, the collaboration aims to reduce the number of vehicles on the road, improve transport efficiency and contribute to the growth of public transport, he said.

Hanoi Metro and Grab Vietnam will focus resources and expertise on four key areas: promoting usage and enhancing the user experience of Hanoi Metro; increasing accessibility and usage within the community; sharing knowledge and expertise between partners; and conducting campaigns to promote public transport usage.

 Signing ceremony of a cooperation agreement between Hanoi Metro and Be Group. 

For the Be Group, the integration aims to create a seamless, intelligent travel experience for residents by connecting technology-enabled vehicles to the metro for more convenient transportation in the area.

"We look forward to a long-term partnership with Hanoi Metro to achieve our common goal of providing convenient travel for citizens," said Nguyen Cong Huan, Head of Business Development and Strategic Project of Be Group.

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