Hanoi cuts 30% of red tape to help businesses

THE HANOI TIMES — Hanoi has ordered all departments and local authorities to urgently streamline investment conditions, administrative procedures, and compliance costs by 30%, while accelerating the rollout of online public services.

The directive was outlined in Official Dispatch No. 1824/UBND-NC issued by the Hanoi People’s Committee on May 7. It aims to implement the prime minister’s Telegram No. 56/CD-TTg dated May 4, 2025, and aligns with Government Resolution No. 66/NQ-CP dated March 26, 2025, which calls for nationwide simplification of administrative procedures.

Relevant departments, agencies, and district-level governments are required to streamline all administrative procedures related to business operations and internal processes. The city mandates the full implementation of all decentralization plans approved by the prime minister under Decision No. 1015/QD-TTg dated August 30, 2022.

All internal administrative procedures need to be simplified in line with the recent legal framework on decentralization, devolution, and government restructuring. This includes alignment with the two-tier local government model.

The directive also emphasized the need to restructure workflows and fully integrate all eligible online public services by sector into the National Public Service Portal by June 2025.

The Hanoi Public Administration Service Center was ordered to implement the tasks assigned in document No. 5292/VP-NC dated April 21, 2025. It must identify the causes of possible delays.

Hanoi also is pushing ahead with its digital governance goals, aiming to fully digitize administrative records and streamline public services by December 31, 2025. The move aims to maximize the use of data, save time, and improve services.