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Hanoi sees technology application in urban management indispensable

Hanoi is actively moving towards a smart urban model with the expectation of fundamentally changing the management method, bringing more convenience, safety and stable development.

Hanoi has become a metropolis with rapid growth in terms of scale, population and socio-economy. The application of information technology (IT) to urban management is an indispensable and urgent requirement, aiming at comprehensive and sustainable development.
 
Smart monitoring system at the Hanoi Center for drainage controlling. Photo: Cong Hung
Smart monitoring system at the Hanoi Center for drainage controlling. Photo: Cong Hung
Speaking at the workshop on "Sustainable and smart urban construction in Industrial Revolution 4.0" held in mid-July of 2018, Chairman of the Hanoi People's Committee Nguyen Duc Chung said that Hanoi is one of the megacities in the world in terms of area and population.

Like many other megacities, Hanoi is facing the challenges of rapid urbanization, planning issues, traffic congestion, security, health, education, energy, environmental pollution, etc. These difficulties can be solved basically if Hanoi heads for being a smart urban, Chung said.

Hanoi still needs a lot of time, money and effort to build a comprehensive IT platform, in line with its development. The city has actively applied technology in the fields of transport, healthcare and public administration to gradually improve the efficiency of urban management, Chung added.

Three basic factors

Hanoi is actively moving towards a smart urban model with the expectation of fundamentally changing the management method, bringing more convenience, safety and stable development.

Experts said that in order to achieve this expectation, the city needs to focus on building and completing three basic factors namely mechanisms and policies, human resources, and technical infrastructure.

Besides conditions such as policies and technical infrastructure, human resources must be prepared first. Solving the issue of human resources for smart urbanization is not only about training civil servants who know how to use smart devices, experts stressed.

Master of urban management Dinh Quoc Thai said that it is necessary to a strategic approach to the issue of human resources. First of all, there must be a clear urban development orientation, a comprehensive architectural plan covering all walks of life.

Since then, there are plans to select personnel regarding both quantity and quality that needs intensive training. Human resources must be prepared in parallel with technical infrastructure. Particularly, cadres, civil servants and officials must be the first to be trained, knowledgeable about IT, Thai added.

One of the three most important factors that will require Hanoi’s most effort in the process of smart urbanization is to invest in building IT infrastructure, Thai stressed.

Le Quoc Huu, chief architect on smart city from Viettel Group, said that Hanoi has begun to build some of the smart urban components. Some of ICT applications have been brought into the field of transport, healthcare, public administration and so on.

However, Hanoi should quickly build a comprehensive architecture of the smart city, helping the city has a system to collect, analyze and manage data synchronously, Huu said.

It can be seen that developing smart urban orientation is Hanoi’s strategic and indispensable step to solve the growing challenges, Huu added.

Many experts have pointed out that it is time for Hanoi to select and offer innovative solutions for building a smart city. If delayed, Hanoi will miss development opportunities that are commensurate with the region and world.
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