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Public satisfaction to gauge success in administrative reform: Mayor

Each sub-municipal public entity is encouraged to choose the five most difficult issues or those that most concern the population to resolve during the year.

Hanoi would continue to push for an administrative reform whose success should be measured by the satisfaction of the public and businesses.

 Chairman of the Hanoi People's Committee Tran Sy Thanh. Photos: The Hanoi Times

Chairman of the Hanoi People’s Committee Tran Sy Thanh stressed the view at a conference discussing the action plan to realize the city’s socio-economic objectives in 2023 on December 12.

With 2023 seen as the hinge year for the city to achieve the five-year socio-economic development of 2021-2025, Thanh called for the dedication and responsibility of the city's entire political system to push for the fulfillment of all targets.

Hanoi has set up 22 key indicators for 2023, including a GRDP growth target of 7%; GRDP per capita of VND150 million (US$6,346); export growth of 6%; and consumer price index (CPI) below 4.5%.

According to Thanh, the local leaders are scheduled to hold a dialogue with the business community on December 14 to timely address their concerns.

“Any issue beyond the leaders' jurisdiction would be submitted to the Government for consideration,” Thanh said.

From the side of the authorities, Thanh expected the local apparatus to enhance the IT application during its operation, including the soon completion of the e-Office and reporting system next January for greater efficiency.

The city’s mayor called on grassroots-level agencies to change their mindset in solving public frustration to ensure social consensus.

In this context, Thanh suggested each sub-municipal public entity is encouraged to choose the five most difficult issues or those that most concern the population to resolve during the year.

 Overview of the meeting. 

“Results in addressing these issues would be used to gauge each agency's performance by the year-end period,” Thanh added.

Meanwhile, Hanoi will continue to promote decentralization and streamline the inter-agency working mechanism to speed up the decision-making process, especially during the capital planning for development until 2030-2045.

Thanh alluded to the need for Hanoi to encourage the establishment of new economic models and support scientific-technological activities, innovation, and startups.

"Hanoi is determined to take comprehensive measures to accelerate the disbursement of public funds for major projects, with the immediate focus on the No.4 ring road - Hanoi capital area," he continued.

Other priorities for Hanoi mentioned by Thanh are to increase investment capital in education, health, and culture; remove bottlenecks in implementing private and ODA-funded projects.

This year, Hanoi’s GRDP growth is expected to reach 8.89%, as the city has been on a steady path of recovery and has completed all 22 socioeconomic indicators set for 2022.

During a recent meeting, the Vice Chairman of the Hanoi People’s Committee, Ha Minh Hai, attributed such high growth to the firm leadership of the Government and the municipal Party Committee, as well as the active response of businesses and people during the fight against Covid-19 and the subsequent socio-economic recovery.

Another highlight included the high budget revenue at VND333 trillion ($14 billion), 6.8% higher than the yearly estimate and up 2.7% year on year.

Since the reopening of the economy on March 15, the local authorities have provided financial support for 2.6 million people with VND2.6 trillion (US$109 million), while creating new jobs for 183,000 locals, exceeding the year’s target by 14.3%.

The local authorities, under the instruction of the Government, have also cut value-added tax for over 72,000 businesses for a total of VND13 trillion ($544.7 million); extended payment due date for taxes and land rental fees for 19,000 others for VND12 trillion ($503 million).

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