Hanoi keeps piloting biometric identification on first metro line

Anh Kiet

Oct 06, 2025 / 09:31 PM

The move aims to foster passenger convenience and travel experiences.

THE HANOI TIMES — Hanoi Metro Co. Ltd. said it has been carrying out the second phase of the electronic authentication and biometric identification pilot program on the city’s first urban railway line of Cat Linh - Ha Dong.

Particularly, from October 4 to 15, the trial has been maintaining the same scope and methods as phase one, while adding weekly tickets alongside single-ride and daily tickets on the “Hanoi Metro” mobile application.

The company also expands the use of citizen ID cards/chip-based ID cards for passengers under 60 years old. The second phase applies to all passengers using the first urban railway.

They can register directly at stations on the route. Those joining the trial will receive promotional gifts from partners including Visa, VietinBank and MoMo e-wallet.

In the first phase from September 20 to 30, the company tested the system at 12 stations with 65 gates, using methods such as chip-based ID cards, QR codes on the mobile app.

The trial involved elderly passengers eligible for free travel with their ID cards, as well as regular passengers using single and daily tickets.

The pilot has received strong public interest and valuable feedback, providing an important basis for service improvements.

The Hanoi Metro Co. Ltd. hopes for continued passenger contributions to deliver a more convenient and eco-friendly travel experience, reaffirming its commitment to applying modern technology to improve service quality across the urban railway network.

The company also wants to bring passengers a safe - convenient - environmentally friendly experience.

Hình ảnh 1 — Hanoi Metro staff guide people on how to apply biometric identification at stations on the route. Photos: Pham Cong/The Hanoi Times

Hình ảnh 2 — A ticket purchasing software is linked to an electronic wallet.

Hình ảnh 3 — A passenger buying ticket will receive a QR code to board the Cat Linh - Ha Dong metro line.

Hình ảnh 4 — For the elderly using Citizen ID cards, a large QR code will be printed to help the machine easily recognize them.

Hình ảnh 5 — The ticket checking machine will scan their face and biometrics

Hình ảnh 6 — A girl uses QR code to access metro line in Hanoi.

Hanoi beats 2025 tourism target early with record visitors

06 Oct, 16:00

The achievement comes amid strong recovery momentum, boosted by major cultural festivals, international events and new promotional campaigns that have positioned Hanoi as one of Vietnam’s most dynamic travel hubs this year.

Typhoon Matmo makes landfall, causes heavy rain in northern Vietnam

06 Oct, 15:38

Vietnam's northern provinces were directed to activate disaster prevention and search-and-rescue plans, reinforce flood control and prevent tree collapses as Typhoon Matmo, the 11th storm affecting the East Sea this year, has hit mainland.

Hanoi breaks ground on iconic opera house at Dam Tri Lake

05 Oct, 16:36

The new Hanoi Opera House at Dam Tri Lake will showcase Vietnam’s heritage, elevate cultural tourism and connect the capital with global art hubs.

Hong Van Commune rises as Hanoi’s emerging model for community-based tourism

Blessed with natural beauty, strengthened by deep cultural heritage and supported by its residents, Hong Van Village is emerging as one of Hanoi’s most distinctive tourism destinations. From ecology and agriculture to handicrafts and festivals, this Red River village is shaping a dynamic vision of sustainable community tourism for the capital.

04 Dec, 09:41 PM

Hanoi unveils digital heritage journeys to connect tradition with modern urban life

Hanoi has launched a new digital heritage program that brings centuries-old cultural assets into a modern, interactive format. By mapping key monuments and creating themed journeys, the city aims to help residents and visitors explore its deep-rooted identity through fresh, engaging experiences.

04 Dec, 06:42 PM