Hanoi promotes legal awareness and consumer rights protection initiatives
The city responded promptly to 29 consumer complaints/petitions.
The Green Goods for Consumers Fair will be held from 24 to 28 April at La Ma Square - An Binh City, 234 Pham Van Dong Street, Bac Tu Liem District, Hanoi.
| The launch of the 2024 Action for Consumer Rights program in Hanoi. |
The event, one of the largest of its kind, will be hosted by the Hanoi Department of Industry and Trade to celebrate Vietnam's Consumer Rights Day 2024.
The fair will feature around 160 booths from companies and organizations distributing consumer goods and products in various fields, such as home appliances, fashion, food, and essential consumer goods.
Further activities include the promotion of legal awareness through media channels, training courses, seminars and advice on the protection of consumer rights through the counseling hotline.
On March 14, the launch of the "Action for Consumer Rights in 2024" program was held in Hanoi to disseminate legal knowledge to local consumers. It aimed to promote economic development, production, business and consumer rights protection policies to stimulate consumption and business growth.
In 2023, Hanoi resolved 29 consumer complaints through the hotline and dealt with 12,453 calls on the rights and obligations of consumers.
To ensure consistent and continuous protection of consumer rights, the Municipal Department of Industry and Trade has asked relevant agencies, district and township People's Committees and related units to strengthen state management of consumer rights protection.
